Monday, January 20, 2020

Relationship Manager (Liability), Commercial Banking at Standard Chartered January, 2020


Job: Commercial Banking
Primary Location: Africa & Middle East-Tanzania-Dar es Salaam
Schedule: Full-time
Employee Status: Permanent
Posting Date: 14/Jan/2020
Unposting Date: 22/Jan/2020

About Standard Chartered 
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit.  It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Job Purpose:
•Grow and retain profitable CB clients
•Provide clients with needs based solutions
•Build trusted client relationships
•Maintain a high level of client engagement
•Outstanding communication and presentation skills
•Portfolio maintenance
•Portfolio analysis
•Understand Client Value Proposition (CVP)
Key Responsibilities:

Relationship Management:
•Be flexible, responsive and accessible; maintain frequent but added-value contact with client
•Build relationships with decision makers and influences within a client’s circle of influence
•Follow up quickly on outstanding issues, updates or questions to ensure flawless execution
•Act as an advocate for client and help them to navigate the Bank
•Obtain feedback from client and seek to exceed their expectations
•Able to drive CVP in a strategic level related to certain business segment.
•Provide expert guidance to the team on targeting market prospects
•Align profitability goals with client needs by negotiating terms as a package with the group
•Shape client base segmentation and business development strategy
•Provide expert guidance to the team on holding a client pitch

Risk & Compliance:
•Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the bank
•Understand and implement the Bank’s procedures to independently assess and recommend strategies for and credit exposures to clients
•Formulate and lead in building bank’s short term and long term credit risk strategies at unit / country level
•Ensure that staff only pitch relevant Financial Markets products to clients based on their risk profile within the appropriateness framework
Key Relationships:
•Head of Sales Commercial Banking
•Management of Retail Clients
•Financial Markets
•Trade Services
•Corporate Management of other branches.
•Service Delivery

•Senior executives / Owners of Corporates.
•Legal Counsel.
•Counterparties in other banks.
•Official and social functionaries

Judgement/ Complexity:
•Judgement must be exercised continuously in order to identify, assess, structure and service profitable business and cultivate existing opportunities as well as to introduce control measures over, or the disengagement of, account relationships which represent deteriorating risks.
•Each relationship requires unique account relationship and management and the Competitive market leaves no room for mistakes.
•Requires keeping abreast of product development in Financial Markets, Transactional Banking, Corporate Finance & Advisory and Retail Clients to maximise business opportunities for the Bank.

Know how And Experience:
•Business or accounting related degree.
•MBA/ACA preferred.
•Minimum 7 years’ experience in a corporate banking environment of which minimum 2 years should be of managing corporate client relationships.
•Sound understanding of corporate treasury products, trade finance products, Retail Clients products.
•Strong marketing skills, with the ability to interpret complex financial information.
•A good understanding of the general, economic, political and business environment of the region.
•Excellent communication (written and verbal) and negotiation skills.
•High quality experience in Liability management
Apply now to join the Bank for those with big career ambitions.