Nafasi ya kazi Head Of Operations kapuni ya ZanTours Zanzibar

                           

Job Title: Head Of Operations

Job description
We are recruiting a Head of Operations.

Purpose of the Role
To ensure a smooth work flow of our day-to-day operations of drivers and airport operations by successfully leading and managing our Operations and Transport team.

The Role
Key work areas include, but are not limited to:


Planning & Booking Management (ensure daily transfers, coordinate drivers)
Managing our Operations staff (team of drivers, transport managers, fuel controllers)
Managing our fleet (maintenance, repairs, record-keeping)
Being the Key contact for international clients for operational matters
Assistance with Groups & VIP
Site Supervision

Required Experience & Skills
International Tourism Degree, Masters or similar
10 years of successfully leading and managing a team
5-8 years of work experience in Operations, preferable in the travel industry
Fluent in English, written and verbally (any additional European language beneficial)
Strong skills in Reservation systems and Microsoft Office
Team Player
Self-driven, passionate & dedicated to get things done
Pragmatic thinker with orientation to detail
Ability to live on an island in Africa
Work experience in Africa preferred

Our company
Become part of the leading Destination Management Company on Zanzibar!
Driven by our Passion and Love for East Africa and its people, our dynamic team has been operating since 20 years growing year after year. We set our standards for service delivery and product quality with our sub-brands ZanTours Finest, ZanTours Weddings and ZanTours MICE. Our portfolio includes accommodation, transport, excursions and events on Zanzibar/Tanzania. We offer permanent training for our staff to foster professional as well as personal growth and to empower our team to live our mission every day: ‘Be different!’

If you feel you are a good match to this role and meet our criteria, we look forward to receiving your application at gm@zantours.com

Please include your CV and a motivational letter outlining your interest in this position and reasoning why you believe you would be a good fit.

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